At parents07.fr , we pride ourselves on offering you premium 3in1 strollers of the highest quality.
We are confident in the reliability of our products, which is why we offer a 2-year warranty on every stroller sold .
This warranty covers any manufacturing or material defects, giving you complete peace of mind when making your purchase.
Warranty Terms for our Trio Strollers:
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Warranty Duration :
All our premium 3in1 strollers are covered by a standard 2-year warranty from the date of purchase . This warranty applies exclusively to the original purchaser and is not transferable.
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Warranty Coverage :
The warranty covers any manufacturing defect, material defect or any breakage of part not due to improper use of the equipment , which could occur during the covered period. It includes the defective part as well as the cost of returning said part.
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Repairs/Returns of parts under warranty :
If your trio stroller has a defect covered by the warranty during the specified period, we undertake to return the defective part necessary for the proper use of the stroller to you as soon as possible, free of charge .
In the event that our store is unable to return the said part to the customer under warranty, Parents07 will proceed with a standard exchange of the stroller .
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Warranty Exclusions :
The warranty does not cover damage resulting from misuse , neglect, accident, unauthorized modification, commercial use, or normal wear and tear from everyday use.
Additionally, the warranty does not cover damage resulting from extreme weather conditions or improper use of the product.
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Warranty Extension Option :
In addition to our standard 2-year warranty, we offer you the possibility of adding 2 additional optional years of warranty at the standard price of €99.90.
This price is not contractual, given for information purposes only and subject to change depending on the current offer.
Please add a trio stroller to your cart to see the current Extended Warranty price . You can also click on the following link.
In addition, this warranty extension offers you extended protection and additional peace of mind for a total of 4 years (average age and use of the stroller observed in France in 2022).
How to claim the Guarantee :
In the event of a problem covered by the warranty, please contact us immediately by email at contact@parents07.fr , mentioning in particular the following elements for better support:
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Name indicated when ordering
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First name indicated when ordering
- Order number
- Date of purchase
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Problem/Fault found
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Photos and/or videos of the defect(s) observed
Our team will be happy to assist you and keep you informed throughout the handling of your problem.
At Parents07.fr, we are committed to providing top quality products and exceptional customer service .
Our 3in1 Premium Stroller Warranty is a testament to our confidence in our products and our commitment to your satisfaction .
Please feel free to contact us if you have any questions regarding our warranty or products. We are here to serve you with the utmost dedication.
Kind regards and warmest regards, The Parents07 team
